Order Received

We aim to by the time stated above, please make sure you allow enough time to cover this, the final assessment is completed in the last 30 minutes and if you leave early, you may not pass the course.

Tea, coffee and biscuits are provided, please inform us if you have any allergies or requirements.

An ID check will be conducted during registration, any type of photo ID is fine for this.

Course Completion

On finishing your course your results will be submitted to Qualsafe, this can take up to 3 days. You will receive a digital eCertificate, this will be  followed later by a printed certificate.

If you require confirmation of course attendance and completion immediatly, please inform the training staff so that an email can be sent out, this will cover the interim period whilst waiting for your eCertificate.

First Aid Refresher Courses and Half Day Training

The 1/2 day courses will run between 09:00 hrs and 12:00 hrs or between 13:00 hrs and 16:00 hrs.  The time will be stated on the course when you make the purchase online.

Cancellations and amendments

Please provide at least 48 hours notice if you need to cancel or change your course date, we do not provide refunds but will move the learner to the next available course, however, this will only be done twice.

If we are not informed with at least 48 hours  notice the course place cannot be allocated to another learner and the date changed to another course.