Privacy Policy
Privacy Policy
Privacy Notice
First Aid Saves Lives CIC
Last updated: August 2026
First Aid Saves Lives CIC respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains what personal information we may collect about you, why we collect it, how we use it, who we may share it with, how long we keep it and the rights you have over your information.
We aim to collect only the information we genuinely need to deliver our activities, support our communities, demonstrate our social impact and operate First Aid Saves Lives CIC effectively.
1. Who We Are
First Aid Saves Lives CIC is a Community Interest Company providing first aid, Emergency Readiness and confidence-building activities within communities.
Our work includes community workshops, educational programmes, Volunteer and Community Champion development, partnership programmes and other activities designed to give people the knowledge, practical skills and confidence to respond when somebody needs help.
For the purposes of UK data protection law, First Aid Saves Lives CIC is the data controller for personal information we collect and use for our own purposes.
Our Details
Data Controller: First Aid Saves Lives CIC
Operational Address:
One Trinity Green
South Shields
United Kingdom
Email: info@firstaidsaveslives.org
Telephone: 0191 716 6601
ICO Registration Reference: ZC000044
ICO Registration Date: 26 September 2025
Person Responsible for Data Protection: Adam McKinnon, Director
First Aid Saves Lives CIC is registered with the Information Commissioner’s Office (ICO).
2. How to Contact Us About Your Information
If you have any questions about this Privacy Notice, how we use your information or your data-protection rights, please contact:
Adam McKinnon
Director and Person Responsible for Data Protection
First Aid Saves Lives CIC
Email: info@firstaidsaveslives.org
Telephone: 0191 716 6601
Administrative enquiries may also be sent to:
admin@firstaidsafetytraining.com
Where an enquiry received through this address relates to First Aid Saves Lives CIC or personal information controlled by FASL, it will be passed to the appropriate person within FASL.
3. What Personal Information We May Collect
The information we collect depends upon how you interact with First Aid Saves Lives CIC.
We may collect information including:
your name;
email address;
telephone number;
address where required;
date of birth where necessary;
emergency contact information;
workshop or programme registration information;
attendance records;
feedback and evaluation responses;
accessibility or reasonable adjustment requirements;
health information where genuinely necessary;
photographs or video where appropriate;
Volunteer or Community Champion information;
training and development records;
qualification information;
employment or application information;
safeguarding information;
accident or incident information;
complaint information;
information relating to partnerships or funding;
correspondence with us; and
technical information relating to your use of our website or digital services where applicable.
We do not aim to collect personal information simply because it may be useful at some point in the future.
4. How We Collect Your Information
We may collect personal information directly from you when you:
contact us;
complete an online form;
register for a workshop or programme;
attend one of our activities;
provide feedback;
apply to volunteer;
become a Community Champion;
participate in training or development;
apply to work with us;
become a partner or supporter;
communicate with us;
make a complaint;
participate in photographs or video where appropriate; or
use our website or future digital services.
We may also receive information from organisations working with us where there is an appropriate and lawful reason for them to provide it.
5. Why We Use Your Information
We may use personal information to:
respond to enquiries;
register people for workshops and programmes;
communicate about activities;
safely deliver community programmes;
provide reasonable adjustments;
support participants;
manage Volunteers and Community Champions;
support training and development;
administer our programmes;
manage community and Strategic Partners;
measure our community impact;
evaluate and improve our activities;
manage grants and funding;
provide evidence to funders and commissioners;
deal with complaints;
manage accidents and incidents;
meet safeguarding responsibilities;
maintain health and safety;
manage employees and contractors;
maintain financial and governance records;
meet legal and regulatory responsibilities; and
protect the rights, safety and interests of people involved with FASL.
6. Our Lawful Bases for Using Personal Information
Data protection law requires us to have a lawful basis for processing your personal information.
Depending upon what we are doing, we may rely upon:
Consent – where you have freely given us permission to use your information for a particular purpose.
Contract – where processing is necessary to enter into or perform a contract with you.
Legal Obligation – where we need to process information to comply with the law.
Vital Interests – in exceptional circumstances where processing is necessary to protect someone’s life.
Legitimate Interests – where processing is reasonably necessary for the legitimate operation of FASL or another party, provided those interests are not overridden by your rights and interests.
Public Task – where applicable, if processing is necessary for a task carried out in the public interest and there is an appropriate basis in law.
The lawful basis we use depends upon why we are processing the information.
7. Special Category and Sensitive Information
Some personal information receives additional protection under data protection law.
For our activities, this could include information about someone’s:
health;
disability;
racial or ethnic origin;
religious or philosophical beliefs;
sexual orientation; or
other protected characteristics covered by special-category data requirements.
We may sometimes need health, disability or accessibility information so that we can make appropriate arrangements and help somebody participate safely and inclusively.
We will only collect sensitive information where there is a genuine reason to do so and will apply the additional protections required by law.
8. Community Workshops and Programmes
We aim to keep the information collected during our community activities proportionate.
Depending upon the programme, we may need information such as:
your name;
contact details;
attendance;
accessibility requirements;
emergency information;
feedback; and
evaluation information.
Some funded programmes may require us to collect additional information to demonstrate that the funding has reached the intended communities and achieved agreed outcomes.
Where this happens, we will explain what information is being collected and why.
Where anonymous information is sufficient, we will avoid collecting unnecessary identifiable personal information.
9. Measuring Our Community Impact
As a Community Interest Company, demonstrating the difference our work makes is an important part of what we do.
We may collect information to understand things such as:
how many people participate;
the communities we reach;
workshops delivered;
changes in knowledge and understanding;
changes in confidence;
people’s confidence to respond in an emergency;
Volunteers developed;
Community Champions created;
qualifications achieved;
progression through our programmes; and
wider community outcomes.
Wherever reasonably possible, information used in our impact reports will be anonymised or aggregated.
For example, we may report that:
“90% of participants reported feeling more confident about responding to an emergency.”
We do not need to identify individual participants to demonstrate that impact.
Anonymous and aggregated impact information may be retained long-term so that FASL can demonstrate the cumulative social impact of its work.
10. Children and Young People
Some of our programmes involve children and young people.
We take particular care when handling children’s personal information.
We aim to:
collect only information genuinely required;
explain appropriately how information will be used;
consider the child’s best interests;
keep information secure;
restrict unnecessary access;
involve parents or carers where appropriate;
recognise the child’s own data-protection rights; and
take additional care with photographs, video and sensitive information.
Safeguarding responsibilities may sometimes require us to record or share information without consent where there is an appropriate lawful basis for doing so.
11. Parents and Carers
Where a child or young person participates in one of our programmes, we may collect information relating to their parent or carer.
This may include:
name;
contact information;
emergency contact information;
consent or permissions where appropriate; and
relevant communication concerning the programme.
We will only retain this information for as long as reasonably necessary.
12. Safeguarding
Protecting children, young people and adults at risk is extremely important to First Aid Saves Lives CIC.
If somebody tells us something or we become aware of information that raises a safeguarding concern, we may need to record and share relevant information.
Depending upon the circumstances, information may need to be shared with organisations such as:
local authority safeguarding services;
police;
healthcare professionals;
emergency services; or
another appropriate safeguarding organisation.
Data protection law does not prevent appropriate information sharing where somebody may be at risk.
We will only share information that is relevant and necessary and will appropriately record significant safeguarding decisions.
13. Volunteers and Community Champions
If you apply to volunteer or participate in our Community Champion programme, we may collect information necessary to:
consider your application;
communicate with you;
provide induction;
provide training;
support your development;
assess competence;
authorise appropriate activities;
meet safeguarding responsibilities;
manage health and safety;
record training and qualifications; and
maintain appropriate organisational records.
Access to personal information within FASL is based upon what somebody needs to know to carry out their role.
Volunteers and Community Champions are required to maintain the confidentiality and security of information they receive through their role.
14. Personal Development and Progression
FASL provides opportunities for people to develop their knowledge, confidence, qualifications and ability to support others within their communities.
Where you participate in one of our development pathways, we may maintain appropriate records of:
participation;
training;
qualifications;
competence;
development;
authorised roles; and
progression.
We may also use anonymised information about progression to demonstrate the wider social impact of our programmes.
15. Accredited First Aid Qualifications
First Aid Saves Lives CIC works with our accredited training partner for the delivery and administration of accredited qualifications.
First Aid Saves Lives CIC and our accredited training partner are separate organisations.
Where you undertake an accredited qualification, additional information may need to be collected for purposes including:
learner registration;
assessment;
certification;
internal quality assurance;
awarding organisation requirements;
regulatory requirements; and
qualification administration.
Our accredited training partner may act as a separate data controller for information it processes for its own purposes.
Where information needs to be shared between FASL and our accredited training partner, we will only share information where there is an appropriate reason and lawful basis.
FASL will avoid unnecessarily duplicating complete accredited learner records.
16. Photographs and Video
We may occasionally take photographs or video during FASL activities.
These may be used to:
demonstrate community impact;
report to funders and partners;
promote community programmes;
produce case studies;
support our website;
support social media; or
create appropriate promotional materials.
Where consent is the appropriate basis, taking part in photography or video will be optional.
Choosing not to be photographed should not ordinarily prevent somebody from participating in a FASL community activity.
Additional care will be taken where photographs or video involve children, young people or people who may be at increased risk.
17. Website Enquiries
When you contact us through our website or online forms, we may collect information including:
your name;
email address;
telephone number;
organisation;
the nature of your enquiry; and
information you choose to provide.
We use this information primarily to respond to your enquiry and take any appropriate follow-up action.
Please avoid providing unnecessary sensitive personal information through general website contact forms.
18. Cookies and Website Information
Our website may use cookies and similar technologies.
Cookies are small files placed on your device that can help a website operate correctly, remember preferences and provide information about how the website is used.
Some cookies may be necessary for the website to function. Others, such as analytics or marketing cookies, may require your consent.
Where applicable, our website will provide a cookie consent mechanism allowing you to manage non-essential cookies.
More detailed information about the cookies used on our website should be provided through our Cookie Policy or Cookie Notice.
19. Digital Services
As FASL develops, we may introduce additional digital services such as:
online learning;
digital resources;
participant accounts;
community resources; or
other digital platforms.
Where these services involve new or significantly different uses of personal information, we will provide appropriate privacy information and update this Privacy Notice where necessary.
We will consider data protection during the development of these services rather than only after they have launched.
20. Email and Communications
We may use your contact information to communicate with you about:
a workshop you have booked;
a programme you are participating in;
Volunteer activities;
Community Champion development;
a partnership;
funding;
an enquiry;
a complaint;
an incident; or
another legitimate FASL activity.
These necessary operational communications are different from promotional marketing.
21. Marketing Communications
We will not automatically add somebody to a marketing list simply because they:
attended a workshop;
contacted FASL;
volunteered;
participated in a funded programme;
became a partner; or
otherwise interacted with us.
Where applicable, electronic marketing will be undertaken in accordance with relevant data-protection and electronic-marketing requirements.
You can ask us to stop sending marketing communications at any time.
We may retain minimal information on a suppression list where necessary to ensure that we continue to respect that request.
22. Who We May Share Your Information With
Where necessary and lawful, we may share personal information with organisations such as:
local authorities;
safeguarding services;
police;
emergency services;
healthcare services;
our accredited training partner;
awarding organisations;
funders and commissioners;
community and delivery partners;
insurers;
accountants and professional advisers;
IT and technology providers;
payment providers;
government bodies;
regulators; and
other organisations where sharing is necessary and lawful.
We do not share personal information simply because another organisation asks us for it.
We consider whether sharing is necessary, proportionate and lawful.
23. Funders and Strategic Partners
Some of our community programmes are made possible through grants, commissioned funding, Strategic Partners and other forms of community investment.
Funders and partners may require information demonstrating how their support has been used and what impact it has achieved.
Wherever possible, we will provide:
aggregated statistics;
anonymous feedback;
anonymised case studies; and
programme-level outcomes.
We will avoid providing identifiable participant information where it is not necessary.
Where identifiable information is genuinely required as part of a legitimate funding or programme arrangement, we will ensure there is an appropriate lawful basis for its use.
24. External Service Providers
We may use external organisations to help us operate FASL.
These may include providers of:
website hosting;
email;
cloud storage;
accounting systems;
databases and CRM systems;
online forms;
digital learning;
booking systems;
payment processing; and
other technology services.
Where another organisation processes personal information on our behalf, appropriate data-protection arrangements will be used.
25. Keeping Your Information Secure
We use proportionate organisational and technical measures to protect personal information.
Depending upon the information and system involved, these may include:
restricted access;
password protection;
multi-factor authentication;
secure cloud storage;
device security;
secure physical storage;
appropriate backups;
confidentiality requirements;
training;
secure disposal; and
data-protection procedures.
No organisation can guarantee absolute security, but we take reasonable steps to protect information entrusted to us.
26. How Long We Keep Your Information
We do not apply a single retention period to every type of personal information.
How long information is retained depends upon:
why it was collected;
legal requirements;
safeguarding considerations;
funding requirements;
contractual requirements;
insurance requirements;
potential claims;
regulatory requirements; and
genuine organisational need.
FASL maintains an internal Data Retention and Disposal Schedule covering its principal record types.
When identifiable information is no longer required, it will be securely deleted, destroyed or anonymised.
Anonymous or aggregated information may be retained for longer where it remains useful for measuring and demonstrating our social impact.
27. Your Data Protection Rights
Depending upon the circumstances, UK data protection law provides rights including:
The right to be informed – to understand how your personal information is used.
The right of access – to ask whether we hold personal information about you and obtain a copy where applicable.
The right to rectification – to ask us to correct inaccurate or incomplete information.
The right to erasure – to ask us to delete personal information in certain circumstances.
The right to restrict processing – to ask us to restrict how information is used in certain circumstances.
The right to object – to object to certain uses of your information.
The right to data portability – where applicable, to receive certain information in an appropriate format.
Rights relating to automated decision-making – certain protections where significant decisions are made solely by automated means.
The right to withdraw consent – where we rely upon your consent, you may withdraw it.
Some rights only apply in particular circumstances.
28. Exercising Your Rights
You do not need to use a special form or legal terminology to exercise your data-protection rights.
Contact us and explain what you would like us to do.
Email: info@firstaidsaveslives.org
Telephone: 0191 716 6601
We may need to ask for information to confirm your identity where reasonably necessary.
We will respond within the applicable statutory timescale.
29. Personal Data Breaches
If personal information is accidentally or unlawfully lost, destroyed, altered, disclosed, accessed or otherwise compromised, we will assess the incident under our Personal Data Breach Procedure.
Where legally required, we will notify the Information Commissioner’s Office.
Where a breach creates the required level of risk to affected individuals, we will also inform those individuals where legally required.
We maintain records of personal data breaches and use incidents to improve our systems and procedures.
30. Complaints About Your Personal Information
If you have concerns about how First Aid Saves Lives CIC has handled your personal information, we would encourage you to contact us so that we can investigate your concern.
Email: info@firstaidsaveslives.org
Telephone: 0191 716 6601
You also have the right to complain to the UK’s independent data-protection regulator, the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
You do not have to complain to First Aid Saves Lives CIC before exercising your right to contact the ICO.
31. Our ICO Registration
First Aid Saves Lives CIC is registered with the Information Commissioner’s Office.
Data Controller: FIRST AID SAVES LIVES CIC
ICO Registration Reference: ZC000044
Registration Date: 26 September 2025
Current Registration Expiry: 25 September 2026
Payment Tier: Tier 1
Person Responsible for Data Protection: Adam McKinnon
For privacy and security reasons, we use our operational office address for general public correspondence rather than publishing a private residential address on this website.
32. Changes to This Privacy Notice
We may update this Privacy Notice when:
our activities change;
we introduce new programmes;
we introduce new technology or digital services;
our information-sharing arrangements change;
legislation or regulatory guidance changes; or
we identify improvements that should be made.
The latest version will be published on this website.
Last updated: August 2026
33. Contact First Aid Saves Lives CIC
If you have a question about your personal information or this Privacy Notice, please contact:
First Aid Saves Lives CIC
Operational Address:
One Trinity Green
South Shields
United Kingdom
Email: info@firstaidsaveslives.org
Telephone: 0191 716 6601
ICO Registration Reference: ZC000044
